All orders are packed and dispatched from our facility in United Kingdom.
Orders are usually processed within 1–2 business days. Once shipped via United Kingdom Post, most deliveries arrive within 1–2 business days, depending on your location.
Yes — as soon as your order leaves our warehouse, we’ll send you an email with a tracking number so you can follow its progress.
Currently, we only ship within England. International delivery is not available at this time.
If your parcel doesn’t show up within the expected timeframe, get in touch. We offer a guaranteed reship at no extra cost if your package is lost in transit.
We don’t provide refunds for shipping delays or lost parcels — however, we will happily resend your order free of charge.
Yes. We use plain, unbranded packaging with no mention of the contents to ensure your privacy.
Yes. We use secure and temperature-conscious packaging to maintain product integrity throughout transit.
After checking out, we will provide payment instructions.
Orders can be cancelled only before they are dispatched. Contact us immediately if you wish to cancel or make changes.
Due to the nature of our products, we cannot accept returns once an order has been shipped.
Refunds are only available if your item arrives damaged or incorrect — contact us within 48 hours of delivery with supporting photos.
Peptides should be stored in a cool, dry place away from direct light. For extended storage, refrigeration is recommended.
Once you have reconstituted your peptides, you should store them in refrigerated conditions. Reconstituted peptides will last a minimum of 4 weeks under these storage conditions.
All Biovault Peptides products are produced to a minimum purity of 99%, suitable for scientific research purposes only.
Email us at: sales@biovaultpeptides.co.uk
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*For research purposes only. Products are not for human consumption.
